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FAQs 2017-09-28T12:40:33+00:00

FAQs

About Our Coolers

Can I buy a water cooler?
Yes we offer a buy price for water coolers, please contact one of our friendly staff via email or phone.

About Our Spring Water

What sizes of bottles and Bags Waddi Spring Water do we have?
Waddi Springs Water comes in a range of sizes and formats to meet your needs which include

  • 15 Litre returnable bottles of Waddi Spring Water
  • 11 Litre Bag in a Box of Spring Water
  • 12 Litre PET One Way bottles of Waddi Spring Water (Available in WA only)
  • 15 Litre PET One Way bottles of Waddi Spring Water (Available in WA only)
  • 24 bottles x 600ml Waddi Spring Water
  • 25 Pouches of Waddi Spring Water
  • 6 PET bottles of 1.5 Litre Waddi Spring Water
  • 24 Glass bottles of 330ml Sparkling Spring Water
  • 12 Glass bottles of 750ml Sparkling Spring Water

How much water should I drink?

It is recommended that the average female adult drinks 8 glasses of fluid per day and male adult drinks 10 glasses of fluid per day.

About our Other Products

Do you have Water Filters available?
Yes.  Our Water Filters are connected directly to your building’s existing water supply, providing the easiest, most cost-efficient way for pure filtered water.
We offer standalone Point of Use (POU) water filters, benchtop filters, filter cartridges and under sink filter solutions, to suit any filter need or preference.  Click to our Filter product page for more details

About Our Delivery

Will I be reminded of my ‘Neverfail’ Spring Water delivery?
For all residential customers, we provide an automated phone delivery reminder service, the day before the delivery, to let you know that your Distributor will be in your area. It’s part of our ongoing efforts to offer customers an exceptional service.

Do I have to call to organise my ‘Neverfail’ Spring Water delivery?
We place you on a regular delivery cycle with a specified delivery date each month. A delivery calendar showing your delivery day can be sent to you via email. Remember, you don’t have to be home to receive your normal scheduled delivery.

What areas do you deliver Waddi Spring Water to?
We deliver Spring Water to most metropolitan areas and most regional areas. By providing your delivery postcode and suburb, we can advise you whether we deliver to your area.

About Our Payment Options

See all options

General Questions

Do I need to order a minimum quantity or dollar value?
A minimum of 2 products is required to complete an order. There is no minimum dollar value required.

Can I pay over the internet?
Our existing customers, can pay securely by credit card or debit card by calling us on 1300 914 179.

About Our Delivery

Will I be reminded of my ‘Waddi Springs’ Spring Water delivery?

For all residential customers, we provide an automated phone delivery reminder service, the evening before the delivery, to let you know that your Distributor will be in your area. It’s part of our ongoing efforts to offer customers an exceptional service.

Do I have to call to organise my ‘Waddi Springs’ Spring Water delivery?

We place you on a regular delivery cycle with a specified delivery date each month. A delivery calendar showing your delivery day can be downloaded here and your next scheduled delivery day is always shown on the invoice you receive on each delivery. Remember, you don’t have to be home to receive your normal scheduled delivery.